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Children's Single Point of Access Presentation

 A presenter at the podium

At the November 13 Family Night, there was a presentation on Children's Single Point of Access (C-SPOA). The following information was provided:

C-SPOA: Children's Single Point of Access

The Team

  • Angela Turk, Director of Children’s Services, LGU
  • Connie Milland, C-SPOA Intake Coordinator
  • Jylian Jackson, Social Worker
  • Denise Fallo, Family Peer Support Provider

What is C-SPOA?

  • Stands for Children’s Single Point of Access
  • Community-Based referral process
  • Assists in the process of addressing behavioral challenges and engages the family and youth

C-SPOA's Goals

  • Keep youth in their communities
  • Explore all community programs and natural supports
  • Help families succeed by engaging child and family in the planning process

C-SPOA operates under a System of Care and Welcome Orange philosophy

Principles that Guide Children’s Services

System Of Care:

  • Youth Guided
  • Family Driven
  • Culturally and Linguistically Competent
  • Mutual Respect
  • Individualized and Strengths Based
  • Service Excellence
  • Lasting
  • Data Driven

Welcome Orange:

  • Hopeful
  • Person or Family Driven
  • Empowers and Strength-Based
  • Access
  • Designed to help people achieve their most important and meaningful goals
  • Community Based

What does the C-SPOA process look like?

  • Referral processed by C-SPOA Intake Coordinator
  • C-SPOA Intake coordinator obtains information  about other system or services involvement from DSS, Probation, OCDMH clinics and Psyckes database.
  • Family Peer Support (FPS) Worker contacts family to schedule intake appointment
  • Children’s Outreach Team (FPS and C-SPOA Intake Social Worker) meet with family for intake interview/assessment
  • Wednesdays: Meeting held with community providers to assign cases for Care Management, Home Based Crisis Services and wraparound services and other programs, as indicated
  • C-SPOA Intake Coordinator sends referral packet/forms to service providers

Children’s Outreach Team

Team includes a Social Worker and A Family Peer Support Provider

  • Triage, Assessment and Timely Outreach to all C-SPOA referrals and can receive direct referral from families, hospitals, schools, and community providers
  • Linkage to appropriate community-based services
  • Participation in hospital discharge planning

What does the intake interview look like?

  1. Utilize the CANS Interview/Assessment to determine needs and challenges
  2. Conduct suicide and safety assessment
  3. Discuss potential resources and solutions to address needs and determine if youth and family wants to proceed with services
  4. Create a safety plan, if needed

What are the programs?

  • Health Home Care Management
  • Programs for those without Medicaid
  • Home-based Crisis Intervention (HBCI)
  • Transitional Care Coordination
  • Wraparound Programs

Children’s Cross System Team

  • Representatives from the DSS, Probation, DMH and Family Support
  • Reviews cases involving youth who are referred to Family in Need of Support (FINS) and multi-system involved youth cases that have complex care needs
  • Review requires parental permission
  • Team explores and identifies programs and services that may be helpful to address needs
  • Ideas are presented to youth and family
  • Youth and family have choice and voice about programs and services
  • Youth and family are linked to services 

The Team’s Contact Information

Angela Turk, Director of Children’s Services, C-SPOA Coordinator
(845) 291-2610
aturk@orangecountygov.com 
        
Connie Milland, C-SPOA Intake Coordinator
(845) 360-6712
cmilland@orangecountygov.com 

Jylian Jackson, Children’s Outreach Team Social Worker
(845) 360-6726 or (845) 673-9127
jjackson@orangecountygov.com 

Denise Fallo, Children’s Outreach Team Family Peer Support Worker
(845) 360-6713 or (845) 467-5493
dfallo@orangecountygov.com 
dfallo@asfl.org 

OCDMH Satellite Clinics 

What is a Satellite Clinic?

A satellite mental health clinic is an extension of a larger clinic that is located within a community session.

The Orange County Department of Mental Health has teamed up with the Enlarged City of Middletown School District to improve assess to mental health treatment to students and families.

Research has shown that children are more likely to received mental health services when those services are located at their school.

Who can make a referral?

  • Anyone can make a referral.
  • School staff who identify a child in need of mental health treatment 
  • Parents can contact the Middletown School District to inquire 
  • Parents can contact the Department of Mental Health brick and mortar locations directly to inquire 
  • OCDMH school-based therapist are providing support to all Middletown school buildings 

Contact Information     

To inquire about mental health treatment, please contact the Middletown School District or The Orange County Department of Mental Health Port Jervis Location:

Orange County Department of Mental Health Port Jervis Clinic 

146 Pike Street Port Jervis, NY 

845-858-1456

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